{"id":3021,"date":"2026-02-10T14:49:22","date_gmt":"2026-02-10T13:49:22","guid":{"rendered":"https:\/\/campolisio.com\/terms-and-conditions\/"},"modified":"2026-05-14T10:15:54","modified_gmt":"2026-05-14T09:15:54","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/campolisio.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3021\" class=\"elementor elementor-3021 elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7158b503 e-flex e-con-boxed e-con e-parent\" data-id=\"7158b503\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85092e5 elementor-widget elementor-widget-heading\" data-id=\"85092e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a850f93 elementor-widget elementor-widget-text-editor\" data-id=\"4a850f93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h4>1.\u2060 \u2060Purpose<\/h4>\n<p>These Terms and Conditions of Sale (hereinafter &#8220;T&amp;Cs&#8221;) govern all sales made on the Campo Lisio website (hereinafter the &#8220;Site&#8221;) to any consumer or professional customer (hereinafter the &#8220;Customer&#8221;), relating to food products and\/or accessories offered for sale online.<br>The T&amp;Cs define the rights and obligations of the parties in the context of the distance selling of products offered on the Site.<br>Any order placed implies full and unconditional acceptance of these T&amp;Cs.<\/p>\n<h4>2.\u2060 \u2060Seller Identification \u2013 Campo Lisio Products and Resold Products<br><\/h4>\n<p>The Site offers two categories of products:<\/p>\n<h5>2.1 Products from the Campo Lisio agricultural estate (Producer)<\/h5>\n<p>Campo Lisio is the producer and seller of the following products (non-exhaustive list):<\/p>\n<ul role=\"list\">\n<li>Contrada \u2013 Olive oil<\/li>\n<li>Contrada \u2013 Chili oil<\/li>\n<li>Primofiore \u2013 Olive oil<\/li>\n<li>Picantissimo<\/li>\n<li>Salsamara<\/li>\n<li>Chili powder<\/li>\n<\/ul>\n<p>These products are sold under the Campo Lisio brand, as producer.<\/p>\n<h5><br>2.2 Resold products (Resellers and partner distributors)<\/h5>\n<p>The Site also offers products that are not manufactured by Campo Lisio, but are sold as resold products through the following entities:<\/p>\n<ul role=\"list\">\n<li>Real Salento (distributor\/reseller)<\/li>\n<li>Real Salento USA LLC (distributor\/reseller)<\/li>\n<\/ul>\n<p><br>These distributors and resellers market:<\/p>\n<ul role=\"list\">\n<li>Campo Lisio products (as distributors\/resellers),<\/li>\n<li>as well as other third-party branded products.<\/li>\n<\/ul>\n<p><br>Non-exhaustive product list:<\/p>\n<ul role=\"list\">\n<li>Delicato \u2013 Olive oil<\/li>\n<li>Chili oil<\/li>\n<li>Artichokes in oil<\/li>\n<li>Sun-dried tomatoes with capers<\/li>\n<li>Roasted peppers<\/li>\n<li>Olive paste<\/li>\n<li>Olives Leccine in brine<\/li>\n<li>Sun-dried tomatoes with capers<\/li>\n<li>Cherry tomato sauce<\/li>\n<\/ul>\n<h5><br>2.3 Entity details<\/h5>\n<p>Producer<br>Campo Lisio S.R.L. Societ\u00e0 Agricola<br>Via Fiume, 5 \u2013 73100 Lecce (LE) \u2013 Italy<br>VAT \/ Tax ID: 05218740750<br>Distribution \u2013 Europe<br>Real Salento<br>65 Place de la Mairie, 24220 Castels-et-Bezenac \u2013 France<br>EU VAT number: FR45881393227<br>Legal representative: Dominic Faccini<br><br>Commercial area: <strong>European Union<\/strong><br>Countries served: <strong>All European countries<\/strong><br>Distribution \u2013 United States<br>Real Salento USA LLC<br>809 Bendale Ct, Henderson, NV 89052 \u2013 USA<br>Legal representative: Dominic Faccini<br><br>Commercial area: <strong>United States of America<\/strong><br>Countries served: <strong>All US states<\/strong><\/p>\n<h5>3.\u2060 \u2060Acceptance of T&amp;Cs<\/h5>\n<p>Any order placed on the Site implies the Customer&#8217;s unconditional acceptance of these T&amp;Cs.<br>The Customer acknowledges having read the T&amp;Cs prior to validating their order.<\/p>\n<h5>4.\u2060 \u2060Products<\/h5>\n<p>The products offered for sale are described and presented as accurately as possible on the &#8220;Our Products&#8221; page.<br><br><br>However, minor variations (labelling, packaging, vintage, colour, appearance) may exist, particularly for artisanal or food products, without affecting the product&#8217;s conformity.<br><br>Offers are valid while stocks last. In the event of unavailability after an order has been placed, the Customer will be informed as soon as possible. <\/p>\n<h5>5.\u2060 \u2060Prices<\/h5>\n<p>Prices displayed on the Site are expressed:<\/p>\n<ul role=\"list\">\n<li><strong>in euros (\u20ac)<\/strong> for sales to Europ<\/li>\n<li>in US dollars ($) for sales to the United States<\/li>\n<\/ul>\n<p><br>\ud83d\udc49 All prices are displayed excluding taxes (VAT). Applicable taxes are calculated and added during the order process, in accordance with current regulations and the delivery country. <br><br>Prices may be changed at any time, but products are invoiced at the rate in force at the time the order is confirmed.<br><br>Shipping costs, applicable taxes, customs duties or import fees (depending on the delivery country) are indicated before the final order confirmation and remain the Customer&#8217;s responsibility unless otherwise stated.<\/p>\n<h5>6.\u2060 \u2060Orders<\/h5>\n<p>The Customer places an order on the Site following the standard process (basket, contact details, delivery, payment).<br>Orders are accepted subject to stock availability.<br> <br>An order confirmation is sent to the Customer by email.<br> <br>The seller reserves the right to cancel or refuse an order in the event of:<\/p>\n<ul role=\"list\">\n<li>a prior dispute,<\/li>\n<li>suspicion of fraud,<\/li>\n<li>inconsistent delivery address,<\/li>\n<li>abnormal or bad-faith order.<\/li>\n<\/ul>\n<h5><br>7.\u2060 \u2060Payment<\/h5>\n<p>Payment is due in full at the time of ordering.<br> <br>Accepted payment methods:<\/p>\n<ul role=\"list\">\n<li>Credit\/debit card<\/li>\n<li>PayPal<\/li>\n<li>Equivalent payment solutions (Stripe or similar)<\/li>\n<\/ul>\n<p><br>No instalment payment option is available.<br><br>Transactions are secured through the payment providers selected by the Site.<\/p>\n<h5>8.\u2060 \u2060Delivery<\/h5>\n<h5>8.1 Delivery zones<\/h5>\n<p>Products are delivered to the areas indicated on the Site at the time of ordering.<\/p>\n<ul role=\"list\">\n<li>Europe: via Real Salento<\/li>\n<li>United States: via Real Salento USA<\/li>\n<\/ul>\n<h5><br>8.2 Timeframes<\/h5>\n<ul role=\"list\">\n<li>Average delivery time for Europe: approximately 3 week<\/li>\n<li>Delivery times are given as an indication and may vary depending on the destination and logistical conditions.<\/li>\n<\/ul>\n<h5><br>8.3 Carriers<\/h5>\n<ul role=\"list\">\n<li>DHL<\/li>\n<li>Fedex<\/li>\n<\/ul>\n<p><br>9. Receipts and Claims<br>The Customer is required to check the condition of the parcel and products upon receipt and report any anomaly.<br> <br>\ud83d\udc49 Any anomaly (missing, damaged or non-conforming product) must be reported within a maximum of 48 hours after receipt, by email to: campolisio.it@gmail.com<br> <br>Any claim made after this deadline will not be accepted.<br> 10. Returns \u2013 Damaged Products<br> <br>In the event of a damaged, non-conforming product or preparation error, the Customer must contact campolisio.it@gmail.com within 48 hours of receipt, providing:<br><\/p>\n<ul role=\"list\">\n<li>photos of the parcel<\/li>\n<li>photos of the product<\/li>\n<li>order number<\/li>\n<\/ul>\n<p><br>Following review, a solution may be proposed:<\/p>\n<ul role=\"list\">\n<li>replacement<br><br><\/li>\n<li>refund<\/li>\n<li>store credit<\/li>\n<\/ul>\n<p><br>Depending on the case and the seller concerned.<\/p>\n<h4>11. Right of Withdrawal (Distance Sales)<\/h4>\n<h5>11.1 Principle<\/h5>\n<p>In accordance with applicable distance selling regulations, the consumer Customer may exercise a right of withdrawal within 14 days of receiving the product, subject to exceptions.<\/p>\n<h5>11.2 Exceptions (food products)<\/h5>\n<p>Due to the food nature of the products: no returns, exchanges or refunds are accepted.<\/p>\n<h4>12. Applicable Law and Disputes<\/h4>\n<ul role=\"list\">\n<li>For sales in Europe: French law applies<\/li>\n<li>For sales in the United States: the law of the State of Nevada applies<\/li>\n<\/ul>\n<p><br>In the event of a dispute, an amicable resolution will be sought before any legal action is taken.<br> <br>Warranties apply solely within the legal framework and do not cover:<\/p>\n<ul role=\"list\">\n<li>improper storage<\/li>\n<li>abnormal use<\/li>\n<li>natural wear and tear<\/li>\n<li>damage occuring after receipt<\/li>\n<\/ul>\n<h4><br>13. Liability<\/h4>\n<p>The seller shall not be held liable for indirect damages related to the purchase or use of the products.<br> <br>The seller&#8217;s liability may not be engaged in the event of:<\/p>\n<ul role=\"list\">\n<li>improper storage of products<\/li>\n<li>non-compliant use<\/li>\n<li>inappropriate consumption by the customer<\/li>\n<li>non-performance attributable to the Customer<\/li>\n<li>force majeure<\/li>\n<li>Site interruption or technical malfunction beyond the seller&#8217;s control<\/li>\n<\/ul>\n<h4><br>14.\u2060 \u2060Intellectual Property<\/h4>\n<p>All content on the Site (texts, photographs, logos, trademarks, design, etc.) is protected by intellectual property rights, exclusively owned by Campo Lisio and\/or Real Salento, unless otherwise stated.<br>Any reproduction or use without prior written authorisation is strictly prohibited.<br><br>15. Amendment of T&amp;Cs<br> <br>The seller reserves the right to amend these T&amp;Cs at any time.<br>The applicable T&amp;Cs are those in force on the date the order is placed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions 1.\u2060 \u2060Purpose These Terms and Conditions of Sale (hereinafter &#8220;T&amp;Cs&#8221;) govern all sales made on the Campo Lisio website (hereinafter the &#8220;Site&#8221;) to any consumer or professional customer (hereinafter the &#8220;Customer&#8221;), relating to food products and\/or accessories offered for sale online.The T&amp;Cs define the rights and obligations of the parties in the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3021","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/pages\/3021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/comments?post=3021"}],"version-history":[{"count":5,"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/pages\/3021\/revisions"}],"predecessor-version":[{"id":3059,"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/pages\/3021\/revisions\/3059"}],"wp:attachment":[{"href":"https:\/\/campolisio.com\/en\/wp-json\/wp\/v2\/media?parent=3021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}